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Frequently Asked Questions

Here is a little bit of extra information that we'd like you to read before placing your order with us.
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Please bear with us while we iron out any glitches - we appreciate your feedback on how we can improve the quality of our service.
Please Note - we now have Biosecurity Certification to post to Tasmania

Ordering & Delivery

Orders & Delivery
Please Note - we now have Biosecurity Certification to post to Tasmania
  • We require a minimum order of 6 plants to process your order.

  • We are restricted by the number of plants we can package and send via Express Post
    - so we do not calculate postage by weight.

  • We use Australia Post to deliver our plants.

  • Plants will be carefully packed and posted in a standard Australia Post box. 

  • Each box holds a maximum of 8 plants. Large orders are sent using multiple boxes.

  • We do not send bare rooted plants. Our plants will be posted in pots.

  • All orders are packed only on Mondays - to ensure your plants arrive in the best condition.

  • ​Midnight Friday is the cut-off for Monday's posting.

    • Postage and handling costs are:
      ​6 - 8 plants = $16

              9 - 16 plants = $20

              17 - 30 plants = $28

             Orders of over 30+ plants postage is FREE!

​​

Contact us if you have any further postage enquiries.

Postage Costs

Plant & Pot Sizes

Plant Sizes

All our plants are propagated and grown at a professional production nursery in Northern New South Wales.

​

Quality control is of prime importance to us here at The Succulent Store.

 

We produce high quality, disease and pest free plants under strict nursery standards.

​

All our plants have been expertly propagated in standard 55 mm 
pots. (for sizes - see images).

​

Depending on the variety of plant - sizes may vary. 

​

For ease of posting we package the plant in its original growing pot in foil complete with sufficient soil to ensure optimum care during transit.

​

Each plant comes clearly marked with its botanical name.

​

For any queries on plant sizing please contact us.

​

Please Note - we now have Biosecurity Certification to post to Tasmania

Return Policy

Return Policy
  • Due to state biosecurity laws we are prohibited to post any plants to Western Australia and the Northern Territory

  • In the case of a problem with your delivery you must contact us within 48 hours of receiving your delivery to discuss your options.

  • Please note that we are now posting plants to Tasmania.

Plant Breeders Rights

PBR

PBR - is the Australian symbol for Plant Breeder's Rights:

Plant breeder's rights (PBR) are exclusive commercial rights for a registered variety of plant. The rights are a form of intellectual property (IP), like patents, trademarks and designs If you develop a new plant variety, you may want
to protect your IP with plant breeder’s rights.

The plant breeder's rights (PBR) scheme protects plant breeders and gives them a commercial monopoly for a period of time. This encourages plant breeding and innovation, and means that a large and growing pool of
new plant varieties is freely available to anybody when the protection periods lapse.

For further information please follow this link to IP Australia

Quality

Quality & Quantity

The Succulent Store is a professional production nursery.

​

Following Australia's strict Biosecurity laws we import rare and collectable succulent varieties from all over the world.

​

Propagation takes place at our quality controlled nursery. We take pride in producing high quality, disease and
pest free plants.

​

We are not in a Red Imported Fire Ant zone.

​

Quantity

We grow a wide range of succulents sourced from all over the world.

​

The Succulent Store specialises in rare and collectable succulents alongside our stock standard basics and favourites.

​

If you are looking for a large quantity of succulents please Contact Us for a quote.

​

We deliver to most Australian states - except Western Australia & the Northern Territory.

Plant & Pot Sizes

Plant Sizes

All our plants are propagated and grown at a professional production nursery in Northern New South Wales.

​

Quality control is of prime importance to us here at The Succulent Store.

 

We produce high quality, disease and pest free plants under strict nursery standards.

​

All our plants have been expertly propagated in standard 55 mm 
pots. (for sizes - see images).

​

Depending on the variety of plant - sizes may vary. 

​

For ease of posting we package the plant in its original growing pot in foil complete with sufficient soil to ensure optimum care during transit.

​

Each plant comes clearly marked with its botanical name.

​

For any queries on plant sizing please contact us.

​

Please Note - we now have Biosecurity Certification to post to Tasmania

Return Policy

Return Policy
  • Due to state biosecurity laws we are prohibited to post any plants to Western Australia and the Northern Territory

  • In the case of a problem with your delivery you must contact us within 48 hours of receiving your delivery to discuss your options.

  • Please note that we are now posting plants to Tasmania.

Plant Breeders Rights

PBR

PBR - is the Australian symbol for Plant Breeder's Rights:

Plant breeder's rights (PBR) are exclusive commercial rights for a registered variety of plant. The rights are a form of intellectual property (IP), like patents, trademarks and designs If you develop a new plant variety, you may want
to protect your IP with plant breeder’s rights.

The plant breeder's rights (PBR) scheme protects plant breeders and gives them a commercial monopoly for a period of time. This encourages plant breeding and innovation, and means that a large and growing pool of
new plant varieties is freely available to anybody when the protection periods lapse.

For further information please follow this link to IP Australia

Quality

Quality & Quantity

The Succulent Store is a professional production nursery.

​

Following Australia's strict Biosecurity laws we import rare and collectable succulent varieties from all over the world.

​

Propagation takes place at our quality controlled nursery. We take pride in producing high quality, disease and
pest free plants.

​

We are not in a Red Imported Fire Ant zone.

​

Quantity

We grow a wide range of succulents sourced from all over the world.

​

The Succulent Store specialises in rare and collectable succulents alongside our stock standard basics and favourites.

​

If you are looking for a large quantity of succulents please Contact Us for a quote.

​

We deliver to most Australian states - except Western Australia and the Northern Territory.

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